Frequently Asked Questions
Contact Sales: Sales@Motus-Labs.com.
Contact Support: https://motus-labs.com/contact/
Give us a call: (214) 983-1290
You can request a quote through our contact us form
Our typical delivery time frame is 3 – 4 weeks. Delivery for orders over 30 gears will be quoted at time of order.
Yes, we accept credit card payment through a secure payment platform.
Contact Sales: Sales@Motus-Labs.com.
Yes, orders can be expedited.
Contact Sales: Sales@Motus-Labs.com.
Shipping options include next day air, 2 day, or standard ground delivery and will be quoted at time of order
Our standard warranty is 1 year.
Our standard warranty is 1 year.
Read more here about the Motus Labs Warranty
CAD, DXF and Step Files can be found on the ML2000 Series Resource page
We offer the Quick Integration Kits (QIK) that enables prospects & customers to “quickly” and easily integrate our gear with a motor of choice to keep your project moving forward.
Motus Labs HQ is in Dallas, Texas. All gears are assembled and tested at our Dallas facility.
Customization consideration is available. We welcome a solution-based approach.
Contact Sales: Sales@Motus-Labs.com.
Contact Support: https://motus-labs.com/contact/
Give us a call: (214) 983-1290
Any independent breach of the main housing, modification, or alteration to the ML2000 series drive is prohibited and will void the standard product Warranty.
Designed as a precision gear box, the gear should be handled and cared for in the same manner as any other precision device.
